Summer-Autumn 2021

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iiko 7.9

Deliver Orders Right On Time

When taking orders for delivery or collection at a restaurant, you can quickly see how busy your kitchen and couriers are at any particular period by checking our new time selection window. It will help you set a delivery time you will be able to meet. Your staff can see how many orders are being prepared in the kitchen. The view can be filtered by shops and stations and thus you can pick up the right time slot for an order. Here you can also see the type of orders taken, which helps you assess the availability of couriers. Now even when your venue is full and delivery orders keep coming in, you can still maintain a high quality of service.

We made it easier to postpone orders already in the kitchen. You don’t have to remove such orders and key them in again — the POS will do it automatically.

Customizable Course Names

Traditionally, we use serial numbers (and one VIP course) to indicate serving courses. But if you prefer to use custom names, you can rename your courses as you think fit. For instance, Starters, Entree, Main Course, Desserts, and so on. This will make it easy to handle large banquet orders, served by more than one waiter — everybody will know what goes in each course.

Handy Checkout

To streamline the checkout process, we have reworked the payment screen layout. In the new version, order items and payment methods are put front and center on the checkout window so that your staff can handle payments more efficiently.

Managing External Orders

All orders that come from a website, food delivery platforms, and other third-party sources are now given as a list on the Order Injection page in your web-based office. If you run into a problem with an order, you can quickly check what causes it and take necessary measures. External orders that show up in the POS can now be automatically redirected to the kitchen without being manually confirmed by the front-of-house staff.

Get Notified by Third-Party Services

You can set up Telegram notifications on different order processing steps made by third-party services, like courier services or food delivery platforms. This way you will quickly know if a courier has arrived to pick up an order or if there are any order-related issues.

Customize Items With Ease

If you use modifiers that can be customized by your guests, we have some good news. We have introduced a new way to view modifiers, called “relevant quantity.” If enabled, the number of modifiers added or removed by your guest will be given with a “+” or “–“ sign respectively. The number of priced modifiers will be given with the multiplication sign “x” as before.

Keep Your Chefs Posted If Orders Move to Another Table

When you move or merge orders, a special kitchen ticket can be printed specifying both source and target tables, as well as items ordered at both tables. This can help chefs ensure the proper serving order.

Straightforward End of Day

We have added a new section called End of Day to the Till Shifts application in the web-based office. Here you can find all the till shifts for the specified day and their status.

If all the shifts are closed, you can end the trading day, run a Z Report, and either view it on the screen or export it to the PDF. The history of till shifts is now given on the Active Shifts tab.

Set Your Own Rewards Exchange Rate

Before, the value of one reward point in iiko was equal to one euro or any other currency used in the system. Now you can set your own exchange rate. For your guests to use their rewards at the required exchange rate, you need to set it up in each campaign separately.

Receipt With No Order Items

If your guests need a receipt to have their meal expenses reimbursed but they want to preserve their privacy in terms of order items, you can hide and group items in the receipt.

For this, simply tap the Multi-Item Meal button, and all order items will be grouped (and their prices summed up) by the VAT rate and given as one or two consolidated meals.

Changing Tax Rates With Ease

*Available only to iikoCloud Basic and Nano users

You can add, edit, or remove tax rates in your web-based office without the need to contact support.

PAX Terminals With Built-In Acquiring

If you want to install iiko on a PAX mobile terminal, you won’t need to use any third-party acquiring tools. iiko is now compatible with the PAX POSitive built-in payment system.